Return and refund
Returns & Refunds
Please read our return and refund information. If you have a question about an order, contact THE PETS MART by email.
7-Day Return & Refund Policy
THE PETS MART has a 7-day return and refund policy window. Contact us by email to confirm whether your request is covered and to receive the applicable next steps.
How to Contact Us
Email thepetsmart.1@gmail.com with your order details and a short description of your request. Include your order number if you have it.
We’ll confirm the applicable next steps with you by email.
Request Review
Return and refund requests are reviewed individually. The 7-day policy period does not by itself confirm that a request is eligible. Please contact us so we can confirm how the policy applies to your order.
Refund Information
Refund method and processing details will be confirmed by THE PETS MART after your request is reviewed.
Need Help?
Brand: THE PETS MART
Email: thepetsmart.1@gmail.com
Address: 49 Tail PAF Road, Sargodha, near Khalid Corporation
Phone: Coming soon
Return/refund eligibility, process, and timing should be confirmed with THE PETS MART before making return arrangements.